The NWL Occupational Health Shared Service (OH SS) team has many years of experience and extensive training in occupational health. We have access to NHS clinicians and specialists across North West London to receive professional advice and clinical support where necessary.
Pam is the accountable officer for the NWL OH SS leading all areas of clinical, operational, financial, contractual performance, service development as well as providing support and supervision to the OH SS team.
Following a short career in coronary care nursing, Pam qualified as an occupational health nurse and has worked in the service for over 37 years of which 31 years has been as the service lead. Pam led the NWL OH shared service programme team in piloting proof of concept for the new shared service. She has been significant contributor to the Growing OH and Wellbeing agenda.
Pam also provides expert advice upon request to other local employers involved in procurement of occupational health services and those wishing to consolidate OH service provision. In addition, she is the Contract Manager for the externally provided Employee Assistance Programme (EAP) service and also the Occupational Musculoskeletal Support Service (which alongside the NWL OH SS form the support structure for staff in the host organisation).
Soroyo, oversees day to day delivery of all OH services for the host (NWL) and initial partners, providing support and supervision to the nursing team. Soroyo undertakes limited clinical and advisory work mainly overseeing contract delivery/monitoring on a day-to-day basis.
Following a career in District Nursing as a Community Matron, Soroyo commenced working in Occupational Health and obtained qualification as a Specialist Community Occupational Health Nurse. She has received the Queen’s Nurse Award recognising her commitment to high standards of practice and patient-centred care in Occupational Health.
Soroyo works closely with the Service Director and other colleagues in the SMT to ensure clinical standards and occupational health service provision is maintained. Also attending key governance committees and working groups of both partner and commercial customers as required.
James, oversees existing and explores new commercial opportunities for the OH SS as well as project managing all transformation to improve service delivery. His role will keep track of all strategic and operational matters and report progress through to completion. He will work closely with all members of the OH SS to ensure delivery against plan within the service.
James is a qualified PRINCE2 practitioner. Since joining the NHS in 2003 he has been involved in projects and transformation programmes at a number of Trusts at local, regional and national level.
Elaine oversees day to day delivery of all administrative activities associated with the delivery of NWL OH clinical services, providing support and supervision to the administrative team. She also ensures all other areas of contract delivery/monitoring on a day-to-day basis, e.g, running activity reports, producing backing documents for invoicing purposes, and arranging finance meetings.
Elaine commenced working in occupational health 29 years ago when she joined the current team.
Elaine became the Administrative Lead in 2012 and works closely with the Managing Director and also the Clinical, Operational, and Commercial / Transformation Leads to ensure that administrative standards and occupational health service provision are maintained. She also attends key working groups associated with the development of the operational and administrative services of both partner and commercial customers as required.
Kimberley is responsible for supporting the health surveillance programmes run by the NWL Occupational Health Shared Service (NWL OH SS). As governance support, she plans, initiates and evaluates administrative and clinical projects, surveys, and audit (MOHAWK and SEQOHS), designed to maintain, enhance and extend OH service, standards, delivery and development.
Kimberley has a master’s degree in Exercise Physiology from Loughborough University and has worked in Occupational Health for 7 years. Following a short career undertaking preplacement assessments for the Army, she undertook safety-critical medicals for Network Rail and volunteered as a health and wellbeing champion in Optima. Kimberley joined CNWL as the first OH Technician undertaking and co-running the health surveillance programme and related activities. In 2022, Kimberley became CNWL’s Health and Wellbeing Champion Lead, promoting and developing the voluntary group, which aims to improve workplace wellbeing through raising awareness and signposting to support.
In 2023, Kimberley became the Health Surveillance Co-ordinator and Governance Support for the NWL OH SS and completed the Praxis project and programme management course.